Vetster · Veterinary Telemedicine
Delivering a telemedicine app in 3 months
Vetster is a Toronto-based company disrupting pet healthcare with a marketplace that connects licensed veterinary professionals and pet owners through video-chat appointments, 24/7. Veterinary telehealth provides care through digital means — a great solution between in-clinic visits, outside clinic hours, or when pet owners are unsure of their next steps. Whether a dog ate something it shouldn't have or a cat just isn't acting like itself, owners can book a video or voice-enabled appointment at times convenient to them, from the comfort of home.
What we built
A veterinary telehealth platform, from design to launch in a single quarter
We worked with the Vetster team to create the front-end components for appointment scheduling, video and voice chat functionality, and a part of the administration panel and onboarding process. The biggest challenge was to develop video chat capabilities using Twilio and WebRTC that were fully operational on all iOS and Android devices.
Challenge
A fast-approaching deadline
The Vetster team was seeking to expand their engineering capacity to complete their web app project. The company had a tight timeline to bring the app to market. We were able to quickly assess and understand all aspects of the project and then worked quickly to onboard the team and get to work.
Our approach
Agile frameworks for success
By using an Agile framework, we established the initial project milestones and schedule, including initial sprints, daily stand-ups, and a thorough testing process. This helped to maintain open and clear communication between our team and the Vetster team, ensuring that we remained on track and in line with the project requirements.
Next step
Building the mobile app
The next priority was a mobile app that put Vetster's core capabilities in customers' hands with on-the-go convenience. In close collaboration with the team, we created a custom design with a frictionless UX flow and essential functionality: authentication, onboarding, client dashboards, appointment creation, in-app payments, and live video chat. Vetster launched its mobile app, offering pet owners a seamless on-the-go experience.
App users
Mobile app launched
Investment raised
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